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Returns & Exchanges

RETURNS & EXCHANGES

All items can be exchanged or returned for a credit note (valid 12 months), within 14 days of purchase or receiving your parcel.

Garments must meet the following criteria;

  • Must be received within 14 of receiving your goods.
  • Proof of purchase must be provided.
  • Must be new and unworn with all original packaging and swing tags attached.
  • Must not have any dirty marks, stains, pet hair/fur or smell of perfume, deodorant, body odour, cosmetics or washing powder.
  • Must be a current stock item.

REFUNDS

In compliance with Australian Consumer Law, Tudor School Uniforms is not required to provide a refund if you make a wrong selection or change your mind.  Refunds will only be considered under certain circumstances, at our discretion.

FAULTY ITEMS

If there is a major fault with your garment, we will offer to repair or replace it where available.  If we cannot repair or replace the garment, we will offer a credit note.  All claims for faulty garments are assessed on an individual basis and the outcome of a refund is at Tudor School Uniforms discretion.  You are encouraged to bring your garment into the Wangara showroom to be assessed or email us hello@tudorschooluniforms.com.au

STILL HAVE A FEW QUESTIONS?

Check our FAQ's or email us hello@tudorschooluniforms.com.au