Exchanges and Returns Policy

Items can be exchanged or returned for a credit note (valid 12 months), providing items meet the following criteria;

• Must be returned within 14 days of receiving your goods.
• Proof of purchase must be provided.
• Must be unworn, free from any dirty marks, stains, hair/pet hair or smell of perfume, deodorant, body odour, cosmetics or washing powder.
• Must have all original packaging and swing tags attached.
• No exchange or returns on hats, socks, special orders, staff orders and clearance items.

REFUNDS

In compliance with Australian Consumer Law, Tudor School Uniforms is not required to provide a refund if you make a wrong selection or change your mind. Refunds will only be considered under certain circumstances, at our discretion.

FAULTY ITEMS

We reserve the right to repair all faulty garments due to manufacturing error, where possible. Products damaged as a result of wear and tear, accidents, mishandling or not following washing/drying instructions will not be repaired, replaced or refunded.

All claims for faulty garments are assessed on an individual basis. If we cannot repair or replace the garment, we will offer a credit note or a refund at Tudor School Uniforms discretion.

You are encouraged to bring your garment into the Wangara showroom to be assessed by our Quality Control team or email us at hello@tudorschooluniforms.com.au.

STILL HAVE A FEW QUESTIONS?

Check our FAQ's or email us hello@tudorschooluniforms.com.au