Yes, you can place a backorder to secure your item, however it is created as a separate transaction. You will then be notified via email when it is ready. Please note that wait times for garments vary.
Check your emails for your orders status, be sure to check your junk mail!
We aim to dispatch orders within 3-5 business days (7 - 10 days during back to school). However, during our back to school period fulfilment of orders are expected to take longer to process and therefore dispatch.
If you have not received a dispatch email within 5 business days of placing your order please submit an enquiry with your order number and the customer service team will investigate for you.
Yes, you can call our office, however as we have stock coming in and out continually we cannot guarantee it will be here by the time you get here, especially during the Back to School period.